IN STORE PICKUP NOW AVAILABLE
Save $5 off any receiver purchase price
listed on this website (discount does not apply to bulk
pricing) and $10 off any Dish purchase price and $15 off
and Receiver/Dish Combo purchase price when you purchase
them in person and pick them up from our store. You must
mention this ad to receive this discount or better yet print
this page out and bring it with you. Our office hours are
10AM-5PM PST Monday thru Friday. Our address is:
EXTREMESATS
1100 North Magnolia Ave Suite J
El Cajon, CA 92021
For directions from any location feel free
to use
Yahoo
Maps,
MapQuest,
or
Google Maps.
Input your address as well as ours and any of the above
services will give you detailed driving directions.
Please note that all in store sales are
subject to the in store return policy which differs from
the online
return policy.
The in store return policy offers a 30 day
return policy in the form of exchange or store credit only.
All FTA receivers come with manufacturer 1-2 year warranty
should an issue occur with your unit after your 30 day return
policy expires with us. If you would like to return your
purchase then you must return it to our in store address.
Furthermore, FTA receivers come
pre-programmed with the manufacturer's FTA software that
enables you to receive all of the free to air channels offered
by free to air satellites. We provide customer support for
the pre-programmed manufacturer's software only. Downloading
anything other than the manufacturers FTA program could
be illegal and will definitely void your warranty. We do
not provide support for program downloads that may enable
you to receive Pay Per View channels. Receiving PPV channels
without paying for them is illegal and we will not assist
you in acquiring the means to receive them. Any attempts
to program the unit to view satellites 119, 110, Direct
TV, Dish Network or Bellvue will void your warranty and
no exhcange or repair will be offered.
If your unit has a genuine defect
then your unit's 1-2 year warranty can be enforced by returning
it to its respective manufacturer for repair/exchange. Your
unit's respective manufacturer address can be attained from
us via email or phone.
If you
are returning your unit to us for a refund, all returns
are subject to diagnostics test by our engineering department.
We are able to detect unauthorized/illegal 3rd party software
on units used to view satellites 119, 110, Direct TV, Dish
Network or Bellvue even if they have been factory reset.
If this is the case, then your warranty will have been voided.
You will need to mail a prepaid shipping label to us for
delivery of the unit back to you.
If you have not downloaded any unauthorized/illegal 3rd
party software onto your unit and are generally dissatisfied
with its performance then you may contact us for an RMA
# for a refund. All returns for refund are subject to a
30% restocking fee. Customers may qualify for a refund for
up to 30 days after the date of purchase only.
All internet purchases are subject to our
online
return policy and must be returned to
our online returns department address for processing. This
address can be found on our online
return policy page.
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